Hi guys, I have been running my Axpert King on 4 x US2000 batteries for a year until recently I had my installer add 4 extra batteries. Things worked perfectly fine for a couple of days as we had to use the grid to charge the batteries full and haven’t used them so they were basically all in idle as the installer said they needed to balance themselves. Now all of a sudden I get red alarms. I need a technician to assist me in Parkrand Boksburg as I think it might be firmware or other issues. Can someone please call me if you are able to come onsite and give me proper support. 0824908902
My installer is more than a box dropper and I am not that tech savvy if you ask me. I am willing to pay to do it right.