I have also noticed in the past on my frankenbank, that the batteries do not show the state of charge lights, even though all were active. Sometimes the 3000C will only flash the run LED, and all the others remain unlit.
If I were you, I would shut down all and restart, to see if the behaviour remains the same.
When a pylontech is full it will go into sleep mode and not show the lights. to test if its the case here . switch off the Supply AC as well as the PV and force the battery to wake up. If all the lights come on, you dont have to worry about the battery. Its normal.
I am worried though, Please take a picture of the Battery cables showing all the batteries from the front. I dont think the wires going to your fuses is connected on the right place.
#2 is on, it’s Run LED is flashing, no errors, and in all other respects, it’s behaving normally with respect to storage and discharge (from what I can tell via my inverter’s stats, a Solis hybrid inverter).
Can you eleborate? I did move the CANbus lead from the top unit (US2000C) to the bottom (the US3000C), however I started getting comms issues with my inverter. Is there something else I need to set? All the dip switches are the same on all 3 units, so I figure these aren’t CAN addresses.
Then take out all the small black UTP cables. Replug the first one from Us3000 battery Port1 to Us2000 above him Port0. Then reinsert the second black in the same manner connecting the middle battery to the top one.
Switch off all batteries and switch them back on starting from the US3000 to ensure that It assumes master.
Have reconfigured the CANbus cabling so the 3000 is master and rebooted them all on order.
Inverter is happy, however problem remains.
Figured a video might tell more;
Also, pretty sure mine never came with any spacers. It was installed by an installer, and he left everything, but no spacers. Just cutting up some small spacers, done the top unit, doing some more the others.
So I have made myself a data cable and connected to the serial interface, and discovered that the unit that is behaving odd had older firmware V1.4 (the other two were V1.7).
I have updated that unit to match, in the hope it restored the correct behavior, however it doesn’t appear to have changed anything, it’s doing the same.
I do now have the ability to pull log files and configuration from the units, if that helps.
Did you find a fix for this Simon ?
I have the same issue and Batteryview reports the soc of the affected module as 0% even though the voltage is around 53v which is almost fully charged.
Tried updating the firmware but no luck.
Same problem with batteryview showing SOC of zero. I only get this issue when batteryview is connected to the pylontech battery that says " PYLONTECH BATTERY MODULE " on the front panel, my other Pylontech batteries that DO NOT have the word " MODULE " written on the from panel the SOC is dispalyed correctly. No Idea why, anyone got an answer ? thanks david UPDATE… Problem fixed, I updated the firmware from v1.7 to v2.4 and now batteryview correctly shows the SOC.