Pylontech batteries, no parts available to repair batteries

Batteries
1

I just found out from my supplier that there are no parts available in South Africa to repair the batteries, has anyone else heard the same ?

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2

As far as I know, they ship them in from China. Part shortages ought to be temporary.

3

According to my supplier, who is an authorized repair center for Pylontech, is saying there is some issues at Pylontech in China, this is heresay, though