No access to VRM on my phone

Good day.

So I downloaded the VRM app as well as VictronConnect to my phone, Samsung Galaxy A5, Android version 5.0.2 but cannot seem to access the VRM portal on either Samnsung Internet or Chrome. Any tips would be appreciated. See image below:

Regards,
c.

Update, should you face this issue:

I installed Firefox on my ph, now everything works.

Samsung Internet and Chrome proved a no go.

Chrome, Firefox, Edge all of them work with VRM.

It also works on my iPad and Android phone on the local network.

You have another problem with your network/browsers.

Getting a professional in to help is my suggestion, as others have also suggested.

Could anyone recommend a pro in the Pretoria East area?

Sent you a PM.